Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Hiding a service message
    •► Press the or button on the steering wheel. ...

    Locking the trunk separately
    You can lock the trunk separately. If you then unlock the vehicle centrally, the trunk remains locked and cannot be opened. Close the trunk lid. Take the mechanical key out of the SmartKey. ...

    Windows fogged up on the outside
    - Activate the windshield wipers. - Press the button repeatedly until the or symbol appears in the display. You should only select this setting until the windshield is clear again. ...