Reporting safety defects
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign.
However, NHTSA cannot become involved in individual problems between you, your dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to: http://www.safercar.gov; or write to:
Administrator, NHTSA Headquarters, 1200 New Jersey Avenue, SE, West Building, Washington, DC 20590.
You can also obtain additional information about vehicle safety from: http://www.safercar.gov.
See also:
Cleaning the plastic trim
WARNING
When cleaning the steering wheel boss and
dashboard, do not use cockpit sprays or
cleaning agents containing solvents. Cleaning
agents containing solvents cause the surface
to becom ...
Panic alarm
To activate: press
button 1 for at least one second.
An alarm sounds and the exterior lighting flashes.
To deactivate: press
button 1 again.
or
Insert the SmartKey into the
ignition loc ...
Driving over obstacles
Obstacles could damage the floor of the vehicle or components of the chassis.
Ask passengers for guidance when driving over large obstacles. The passenger should
always keep a safe distance fro ...