Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Calling up a stored setting
    If you want to move the seat from the fully reclined position to a stored seat position, first raise the backrest. The seat could otherwise be damaged. Press and hold the relevant storage positi ...

    Useful information
    This Operator's Manual describes all models and all standard and optional equipment of your vehicle available at the time of publication of the Operator's Manual. Country-specific differences ...

    Emergency Tensioning Devices, belt force limiters
    The front seat belts and the outer seat belts in the rear are equipped with ETDs and seat belt force limiters. The ETDs tighten the seat belts in an accident, pulling them close against the body. ...