Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Notes on technical data
    The data stated here specifically refers to a vehicle with standard equipment. Consult an authorized Mercedes-Benz Center for the data for all vehicle variants and trim levels. ...

    Folding the exterior mirrors in or out electrically
    - Make sure that the SmartKey is in position 1 or 2 in the ignition lock. - Briefly press button 1. Both exterior mirrors fold in or out. Make sure that the exterior mirrors are always fol ...

    Ashtray in the rear-compartment center console
    To open: pull cover 2 out by its top edge. To remove the insert: press release button 3 and lift the insert up and out. To install the insert: install insert 1 from above into the holder a ...