Service for recovering a stolen vehicle

If your vehicle has been stolen:

•► Notify the police.

The police will issue a numbered incident report.

•► This number will be forwarded to the Mercedes-Benz Customer Assistance Center together with your PIN.

The Mercedes-Benz Customer Assistance Center then attempts to locate the mbrace system. The Mercedes-Benz Customer Assistance Center contacts you and the local law enforcement agency if the vehicle is located. However, only the law enforcement agency is informed of the location of the vehicle.

If the anti-theft alarm system is active for longer than 30 seconds, mbrace automatically informs the Mercedes-Benz Customer Assistance Center.

    See also:

    System self-test
    After you have switched on the ignition, the system carries out a self-diagnosis. WARNING A malfunction in the system has been detected if one of the following conditions occurs: - the indic ...

    Driving with summer tires
    At temperatures below 45 °F (+7 °C), the elasticity of summer tires and therefore also traction and braking capability are reduced considerably — equip your vehicle with M+S tires. Using summ ...

    Safety notes
    WARNING Work improperly carried out on electronic components and associated software could cause them to cease functioning. Because the vehicle's electronic components are interconnected, a ...