Call priority

When service calls are active, e.g. Roadside Assistance or MB Info calls, an emergency call can still be initiated. In this case, an emergency call will take priority and override all other active calls.

The indicator lamp of the respective button flashes until the call is ended. An emergency call can only be terminated by the Mercedes- Benz Customer Assistance Center. All other calls can be ended by pressing the button on the multifunction steering wheel or button on the multifunction steering wheel or the corresponding button for ending a telephone call on COMAND.

If an mbrace call is initiated, audio output is muted. The mobile phone is no longer connected to COMAND. However, if you want to use your mobile phone, we recommend that you do this only when the vehicle is stationary and in a safe location.

    See also:

    BAS (Brake Assist System)
    Observe the "Important safety notes" section. BAS operates in emergency braking situations. If you depress the brake pedal quickly, BAS automatically boosts the braking force, th ...

    Roadside Assistance
    The Mercedes-Benz Roadside Assistance Program offers technical help in the event of a breakdown. Calls to the toll-free Roadside Assistance Hotline are answered by our agents 24 hours a day, 365 d ...

    Cleaning Night View Assist Plus
    Never clean the camera lens. When cleaning the field of vision of the driving systems, make sure that you do not spray glass cleaner on the camera lens. If the camera lens is dirty, visit a q ...