Roadside Assistance button
•► Press and hold Roadside Assistance button 1 for more than two seconds.
This initiates a call to the Mercedes-Benz Customer Assistance Center. The indicator lamp in Roadside Assistance button 1 flashes while the call is active. The Connecting Call message appears in the multifunction display. The audio output is muted.
If a connection can be established, the Call Connected message appears in the multifunction display.
If a cellular phone network is available and there is sufficient GPS reception, the mbrace system transmits data to the Mercedes-Benz Customer Assistance Center, for example:
- current location of the vehicle
- vehicle identification number
The COMAND display shows that an mbrace call is active. During the call, you can change to the navigation menu by pressing the NAVI button on COMAND, for example.
Voice output is not available.
A voice connection is established between the Mercedes-Benz Customer Assistance Center and the vehicle occupants.
•► Describe the type of assistance needed.
The Mercedes-Benz Customer Assistance Center either sends a qualified Mercedes- Benz technician or organizes for your vehicle to be transported to the nearest authorized Mercedes-Benz Center. You may be charged for services such as repair work and/or towing. Further details are available in your mbrace manual.
The mbrace system failed to initiate a Roadside Assistance call if:
- the indicator lamp in Roadside
Assistance button 1 is flashing
continuously.
- no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This may be because the corresponding mobile phone network is not available.
The Call Failed message appears in the multifunction display.
•► To end a call: press the
button on the
multifunction steering wheel.
or
•► Press the corresponding button for ending
a phone call on COMAND.
See also:
Important safety notes
WARNING
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unattended in the
vehicle, e ...
Adding DEF
WARNING
Make sure
- DEF does not come into contact with skin,
eyes, or clothing
- to keep DEF out of the reach of children
If you and/or others have come into contact
with D ...
Closing
WARNING
To prevent possible personal injury, always
keep hands and fingers away from the trunk/cargo compartment opening when
closing the
trunk lid/tailgate. Be especially careful when
sm ...